Getting your refund

While we hope that every purchase you make from us will be satisfactory, we know that sometimes something is just not right. We will cheerfully refund 100% of the cost of your purchase (regrettably, we cannot refund shipping charges). Simply fill out the form below to let us know the package is coming and then ship (preferably via Priority Mail with confirmation) to us at P.O. Box 4464, Warren, NJ 07059-0464. As soon as we've received your package, we'll credit your PayPal account, issue store credit, or send a refund check. We respect your privacy and make no use of your e-mail address other than to respond to your query. For more information, please consult our privacy policy.